Introduction
meeo is committed to respecting the privacy of its users. meeo is a brand of Meeo Srl, Via Bramantino 3 - 20155 Milano, Partita Iva 12528770964.
This privacy policy ("Privacy Policy") describes the personal data processing activities carried out by meeo through the website www.meeoshop.com and www.meeoshop.it (Site) and the related commitments undertaken by the Company in this regard. meeo may process the user's personal data when they visit the Site and use the services and features available on the Site. In the sections of the Site where the user's personal data are collected, a specific information notice is normally published pursuant to art. . 13/15 of EU Reg. 2016/679.
Where required by EU Reg. 2016/679, the user's consent will be requested before proceeding with the processing of his personal data. If the user provides personal data of third parties, he must ensure that the communication of the data to meeo and the subsequent processing for the purposes specified in the applicable privacy policy is compliant with EU Reg. 2016/679 and applicable legislation.
Visiting and consulting the Site does not generally involve the collection and processing of the user's personal data except for navigation data and cookies as specified below. In addition to the so-called "navigation data" (described below), personal data voluntarily provided by the user may be processed when the user interacts with the functionality of the Site or requests to use the services offered on the Site. In compliance with the Privacy Code , meeo may also collect the user's personal data from third parties in the performance of its business.
Cookies and navigation data
The Site uses "cookies". By using the Site, the user consents to the use of cookies in accordance with this Privacy Policy. Cookies are small files stored on the hard disk of the user's computer. There are two macro-categories of cookies: technical cookies and profiling cookies.
Technical cookies are necessary for the proper functioning of a website and to allow user navigation; without them the user may not be able to view the pages correctly or to use some services.
Profiling cookies have the task of creating user profiles in order to send advertising messages in line with the preferences expressed by the user while browsing.
Cookies can also be classified as:
- "session" cookies, which are deleted immediately when the browser is closed;
- "persistent" cookies, which remain in the browser for a certain period of time. They are used, for example, to recognize the device that connects to a site, facilitating authentication operations for the user;
- "own" cookies, generated and managed directly by the manager of the website on which the user is browsing;
- "third party" cookies, generated and managed by parties other than the manager of the website on which the user is browsing.
Cookies used on the site
The Site uses the following types of cookies:
- own, session and persistent cookies, necessary to allow navigation on the Site, for internal security and system administration purposes;
- third-party, session and persistent cookies, necessary to allow the user to use multimedia elements present on the Site, such as images and videos;
- persistent third-party cookies used by the Site to send statistical information to the Google Analytics system, through which meeo can perform statistical analysis of accesses / visits to the Site. The cookies used only pursue statistical purposes and collect information in aggregate form. Through a pair of cookies, one of which is persistent and the other of session (expiring when the browser is closed), Google Analytics also saves a register with the start times of the visit to the Site and exit from it. You can prevent Google from detecting data through cookies and subsequent data processing by downloading and installing the browser plug-in from the following address: http://tools.google.com/dlpage/gaoptout?hl=it;
- persistent third-party cookies, used by the Site to include the buttons of some social networks (Facebook, Instagram) on its pages. By selecting one of these buttons, the user can publish the contents of the web page of the site he is visiting on his personal page of the relative social network.
The Site may contain links to other sites (so-called third party sites). meeo does not perform any access or control over cookies, web beacons and other user tracking technologies that could be used by third party sites that the user can access from the Site; meeo does not carry out any checks on the contents and materials published by or obtained through third party sites, nor on the relative methods of processing the user's personal data, and expressly disclaims any related liability for such eventualities. The user is required to check the privacy policies of third party sites accessed through the Site and to inquire about the conditions applicable to the processing of their personal data. This Privacy Policy applies only to the Site as defined above.
How to disable cookies in browsers
If you wish, you can directly manage cookies also through your browser settings. However, by deleting the cookies from the browser you could remove the preferences you have set for the meeo site, so it would be advisable for you to periodically visit this page to double-check your preferences.
For further information and support, you can also visit the specific help page of the web browser you are using:
Internet Explorer;
Firefox;
Safari;
Chrome;
Opera
Retention of personal data
Personal data are stored and processed through computer systems owned by meeo and managed or by third party suppliers of technical services; for more details, please refer to the section "Accessibility of personal data" below. The data is processed exclusively by specifically authorized personnel, including personnel appointed to carry out extraordinary maintenance operations. Personal data will be kept for the duration of the contract and after the end of the contract in order to fulfill the legal obligation of meeo , including claims for any complaints, in accordance with the applicable law, and then they will be deleted or made anonymous.
If we consent to the processing of our products and services for direct marketing purposes after the contract has expired, we will process the data until the consent is revoked.
Purposes and methods of data processing
meeo may process the user's common and sensitive personal data for the following purposes: use by users of services and features present on the Site, management of requests and reports from its users, sending newsletters, management of applications received through the Site, management of the commercial relationship with wholesalers and retailers, etc.
Furthermore, with the additional and specific optional consent of the user, meeo may process personal data for marketing purposes, i.e. to send the user promotional material and / or commercial communications relating to the Company's services, at the addresses indicated, both through traditional methods and / or means of contact (such as, paper mail, telephone calls with operator, etc.) and automated (such as, communications via internet, fax, e-mail, sms, applications for mobile devices such as smartphones and tablets -cd. APPS-, social network accounts - e.g. via Facebook or Instagram-, phone calls with automatic operator, etc.)
Personal data are processed both in paper and electronic form and entered into the company information system in full compliance with EU Reg. 2016/679, including the security and confidentiality profiles and inspired by the principles of correctness and lawfulness of processing. In accordance with EU Reg 2016/679, the data are kept and stored for the time necessary to achieve the purposes for which they are processed and in any case for as long as you decide to be registered on our website.
Security and quality of personal data
meeo undertakes to protect the security of the user's personal data and complies with the security provisions of the applicable legislation in order to avoid data loss, illegitimate or illicit use of data and unauthorized access to the same, with particular reference to Technical Regulations regarding minimum security measures. Furthermore, the information systems and computer programs used by meeo are configured in such a way as to minimize the use of personal and identification data; these data are processed only for the achievement of the specific purposes pursued from time to time. meeo uses multiple advanced security technologies and procedures to promote the protection of users' personal data; for example, personal data are stored on secure servers located in places with protected and controlled access. The user can help meeo to update and keep their personal data correct by communicating any changes related to their address, qualification, contact information, etc.
Scope of communication and data access
The user's personal data may be disclosed to:
all subjects whose right of access to such data is recognized by virtue of regulatory provisions;
to our collaborators, employees, as part of their duties;
to all those natural and / or legal persons, public and / or private when the communication is necessary or functional to the performance of our business and in the manner and for the purposes illustrated above.
Nature of provision of personal data
The provision of some personal data by the user is mandatory to allow the Company to manage communications, requests received by the user or to contact the user himself to follow up on his request. This type of data is marked with the asterisk symbol [*] and in this case the provision is mandatory to allow the Company to follow up on the request which, failing that, cannot be processed. On the contrary, the collection of other data not marked with an asterisk is optional: failure to provide it will not entail any consequences for the user.
The provision of personal data by the user for marketing purposes, as specified in the section "Purposes and methods of processing" is optional and the refusal to provide them will have no consequence. The consent given for marketing purposes is intended as extended to the sending of communications made through both automated and traditional methods and / or means of contact, as exemplified above.
Holder of the treatment
The owner of the processing of personal data collected on the website www.meeoshop.com and www.meeoshop.it is
Meeo Srl
Via Bramantino 3 - 20155 Milano (MI)
Rights of the interested party
Art. 15 (right of access), 16 (right of rectification) of EU Reg. 2016/679
The interested party has the right to obtain from the data controller confirmation as to whether or not personal data concerning him is being processed and, in this case, to obtain access to personal data and the following information:
the purposes of the processing;
b) the categories of personal data in question;
c) the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular if they are recipients of third countries or international organizations;
d) the retention period of the personal data envisaged or, if this is not possible, the criteria used to determine this period;
e) the existence of the right of the interested party to ask the data controller to correct or delete personal data or limit the processing of personal data concerning him or to oppose their treatment;
f) the right to lodge a complaint with a supervisory authority;
h) the existence of an automated decision-making process, including profiling and, at least in such cases, significant information on the logic used, as well as the importance and expected consequences of such processing for the data subject.
Right pursuant to art. 17 of EU Reg. 2016/679 - right to cancellation ("right to be forgotten")
The data subject has the right to obtain from the data controller the cancellation of personal data concerning him without undue delay and the data controller is obliged to cancel the personal data without undue delay, if one of the following reasons exists:
a) the personal data are no longer necessary with respect to the purposes for which they were collected or otherwise processed;
b) the interested party revokes the consent on which the processing is based in accordance with Article 6, paragraph 1, letter a), or Article 9, paragraph 2, letter a), and if there is no other legal basis for the processing ;
c) the interested party opposes the processing pursuant to Article 21, paragraph 1, and there is no legitimate overriding reason to proceed with the processing, or opposes the processing pursuant to Article 21, paragraph 2;
d) the personal data have been unlawfully processed;
e) personal data must be deleted to fulfill a legal obligation under Union law or the law of the Member State to which the data controller is subject;
f) the personal data have been collected in relation to the offer of information society services referred to in Article 8, paragraph 1 of EU Reg. 2016/679
12.3 Right referred to in art. 18 Right to limitation of treatment
The interested party has the right to obtain from the data controller the limitation of the processing when one of the following hypotheses occurs:
a) the data subject disputes the accuracy of the personal data, for the period necessary for the data controller to verify the accuracy of such personal data;
b) the processing is unlawful and the interested party opposes the cancellation of personal data and requests instead that its use be limited;
c) although the data controller no longer needs them for processing purposes, the personal data are necessary for the data subject to ascertain, exercise or defend a right in court;
d) the interested party opposed the processing pursuant to Article 21, paragraph 1, EU Reg. 2016/679 pending verification of the possible prevalence of the legitimate reasons of the data controller with respect to those of the interested party.
12.4 Right referred to in Article 20 Right to data portability
The interested party has the right to receive in a structured format, commonly used and readable by an automatic device, the personal data concerning him provided to a data controller and has the right to transmit such data to another data controller without impediments from part of the data controller
13. Withdrawal of consent to treatment
The interested party has the right to withdraw consent to the processing of your personal data by sending a registered letter with return receipt to the following address:
Meeo Srl
Via Bramantino 3 - 20155 Milano (MI)
accompanied by a photocopy of his identity document, with the following text: << withdrawal of consent to the processing of all my personal data >> or by pec at contact@meeoshop.com. At the end of this operation, your personal data will be removed from the archives as soon as possible.
If you would like more information on the processing of your personal data, or exercise the rights referred to in point 7 above, you can send a registered letter to the following address:
meeo Srl
Via Bramantino 3 - 20155 Milano (MI)
accompanied by a photocopy of his identity document, with the following text: << withdrawal of consent to the processing of all my personal data >> or by pec at contact@meeoshop.com. Before we can provide you, or change any information, you may need to verify your identity and answer a few questions. An answer will be provided as soon as possible.